The following are real comments received from our beloved clients. We would love to hear yours too! Please email us at firstname.lastname@example.org to submit your feedback.
- S.S., Victoria IL USA"Today I received my Diamant: my Chanel 2.55 mini. I am thrilled, and I want to thank you so much for a wonderful purchase. You answered all my questions, and made me feel confident to shop from the other side of the world. Thank you again :)))"
- C.R., Bremerton WA USA
"I received my amazing XL Jumbo yesterday. I have never purchased a pre-loved item where the seller went through so much to make the experience better than buying a new bag from the boutique. Thank you so much for all the extra details with the presentation of the bag. I am thrilled with my bag. It is as near perfect as could be and my search has ended for finding the perfect vintage piece. My only regret is that I didn’t purchase from you earlier. Thank you for being so selective in the bags that you offer and providing these bags to us through your website and eBay store."
- S.R., Jackson TN USA
"Just received my lovely Chanel bag and I could not be happier! It looked even better in person than in the photos and the bag matched the description online. It was beautifully wrapped with care and arrived within the timeframe specified. Can't wait to show off my vintage handbag and looking forward to my next purchase from Timeless Luxuries!"
I am so pleased that I chose to purchase my very first "classic flap" from you as you have definitely surpassed my expectations.
I really appreciate your kind and professional nature which is clearly evident in your attention to detail, prompt and considerate replies to my messages and overall accommodating approach to my queries.
When I opened the package it felt like my birthday! Thank you for the beautiful packaging, the beautiful gift wrapping and the very sweet personalised message. All of this makes you such a brilliantly unique seller. You have really made my day!
I look forward to my next purchase from you.
Thank you again for such a fantastic experience."
I wanted to say a big THANK YOU!! The transaction was flawless, your website makes it easy to browse and check out, you were absolutely pleasant to communicate with, the shipping time was extremely fast from Australia to Canada, (tracking marked it as shipped on Monday and arrived on Thursday!!), I didn’t even pay duties like I was expecting to, the bag was packaged so beautifully, and the purse was EXACTLY as described.. well actually even BETTER in real life. Everything about this purchase went so smoothly, I didn’t expect that from buying from online since I had some reservations about buying preowned. I’m completely impressed and I'm so happy with my classic flap! I want to let you know your effort and care is appreciated, it seems a rarity to have such a honest seller that excels in every aspect of what they do :)
"I received my Chanel bag today and I just wanted to say thank you! The bag is in a pretty much perfect condition and is absolutely gorgeous. The packaging was so beautiful, the shipping was very fast and I did not have to pay any duties or taxes upon arrival :) I was very impressed overall and would definitely purchase from you again!"
"I received my Chanel Jumbo XL Flap Bag today and I could not be happier with my purchase. First the presentation of the bag was so pretty with the beautiful wrapping & bow. I wasn’t sure if the bag would look as nice in person as it did in the pictures on you site. It exceeded all my expectations when I unwrapped it! I can’t believe how stunning this bag is. I have been patiently looking for quite sometime for this bag and I was a little nervous ordering out of the country knowing that I would not be able to return it should I not be happy. But I had read so many positive reviews about your website that I decided to go ahed and order it Well needless to say this bag isn’t going anywhere unless it is on my shoulder. Honestly I cannot believe that this bag is approxiametly 23 years old, it seriously looks brand new! Timeless Luxuries is the only website I will order my bags from in the future. Can't wait to order my next bag, thanks so much!"
"Hi, I just wanted to take this time to thank you so much for the experience that I recently had when shopping and purchasing from your range of pre-loved items. Your website is very easy to navigate and read through. Your pictures are clear and very detailed. Purchasing was easy, and even though i didn't have a paypal account, the transaction was seamless. Email correspondence after purchasing was timely and efficient, both from yourself and the paypal service. Express posting was such a treat! To have my package ready and waiting in just days from paying was a major bonus.
When I finally got my hand on the package... Oh my goodness.. The packaging was delightful, thoughtful, personal and made my experience so enjoyable, from the personal message, to the ribbon, fresh paper and stuffing. Thank you so much for being so thorough and careful with the packaging. This was so much more than I had expected which goes to show your own love for handbags, which assures to me that I have made the right choice by purchasing through your store.
The Reissue 225 was just as described and in amazing condition. This is my second pre-loved item bought, vintage tote being my first. The condition of this bag was phenomenal. It truly feels like brand new. This will be a piece that I will have forever.
My only gripe is that your prices are in US dollar, when you're from Australia. Buying within Australia was what drew me to your online shop, but when I had to pay in USD was a little confused. This is not by any means a deal breaker, as I am sure I will continue to shop on your store looking for my next chanel item.
Thank you again for your services. I was so lucky to find this Reissue as it was the exact style I had been looking for, but I was blessed to have found it on your website. I wish you all the best in your business."
- A.R., Kirjala Finland
"I just received my bag. I love it!! :) This is my second Chanel. I'll keep looking at your website for my third one!
"I received the bag today. What a cute little bag! I'm very happy. :-D Thanks so much for such a beautiful packaging and fast shipping. The bag is beautiful and in pristine condition exactly as you described on the website. I'm very impressed and looking forward to doing business with you again. Thank you!"
"I received my beautiful purse today! I love it so much! Your packing totally blew me away! It was beautifully & carefully packed! It was very nice buying from you again! Thank you so so much again for being so generous and patient throughout the transaction. Looking forward to more transactions with you again =) take care n have a fabulous day!"
- S.W., Richmond BC Canada
"Thanks again. Love the bag (and the care you have showed it) and received it in time for the Christmas-party season. I really appreciate doing business with you :-)"
- B.N., Stavanger Norway
I got my package today and wow, fabulous packaging. I love the bag, it's in great condition just like you had described. Thank you so much ! Looking forward to buy more stuff from you."
It was great doing business with you, I hope you feel the same despite the mess with the transfer ;)
Thanks again for your patience and trust during this snafu."
Mika has not stopped smiling all day!
This is surely a mothers day she won't forget.
We wish you the best and hope to deal with you again soon."
- R & M, Melbourne VIC Australia
...The bag is in AMAZING condition (even better than the pics showed!).
THANK YOU so much!!!!!!!!!!!!! I am absolutely delighted with it. It's such a beautiful bag and arrived so fast, was extremely well packaged and exactly as described!!
It's been such a pleasure dealing with you......thank you for making this such a smooth, pleasant transaction!"
Thanks again for the wonderful purchase experience :)"
"Thank you so much! Bag was received today and packaged very nicely. I love it, it's beautiful! I have left positive feedback and will be sure to check back often as you are now a definite saved seller :)"
You are honest and reliable. Will definitely look into your posting for my future purchases."
- S.L., St Johns Park NSW Australia
"I received my handbag this morning and I am very pleased...thank you so much. The shipping was fast and the packaging was lovely. I can't wait to start using my new-to-me Chanel. I'll be sure to keep your store in mind when I'm ready to add another bag to my collection. Thank you! :-)"
- V.V., Sanger CA USA
"I'm just writing to you to let you know that I received my bag yesterday. It was lovely to come home at 9pm after a long day at work, and have this package waiting for me. Thank you for your careful packaging and wrapping of the bag, it was truly like opening up a present at Christmas! The bag is perfect and I absolutely love it and can't wait to take it out for a spin. Again, thank you so much. You have made one girl very very happy :)"
- T.T., Adelaide SA Australia
"The very beautiful bag has arrived this morning (monday 9.00am), and I am delighted with it. Thankyou very much for the excellent packaging too. What a lovely morning I have had! It has been an absolute pleasure doing business with you."
- J.T., East Riding of Yorkshire, United Kingdom
"My LV Mahina just arrived and - I LOVE IT! Everything about it is perfect - the size, weight, condition, colour, style and the subtlety of the LV logos (big selling point for me - an LV bag with minimal branding). And just as important, I greatly appreciate and adore your attention to detail, superb communication, immaculate packaging and incredibly professional approach to doing business. It is such a pleasure for me.
Thank you so much, once again, for an extremely delightful experience and a perfect purchase. I will, of course, be back - so please keep listing wonderful new stock - I'll always be happy to shop again!
Have a wonderful week and here's to future shopping."
- C.L., Pymble NSW Australia
"I am the recipient of the beautiful Chanel BLACK VINTAGE JUMBO XL 2.55 MAXI FLAP BAG purchased for me by my wonderful husband, Michael. It was a lovely surprise today and the realisation of a long held dream to own a Chanel bag of this type. The bag is superb as was the packaging and service. Again thank you. The bag is just gorgeous – and so is my husband!!"
- N.G., Narangba QLD Australia
"I went to pick up the chanel bag today from the post office. (the black and turquoise flap one!) I'm so so so impressed with everything from the bag to the packaging to the shipping. I just want to thank you so much for taking the time and care through this smooth transaction. I really appreciate it! I saved you as a seller and hope to buy from you again in the future! I would definitely leave you positive feedback if this transaction had gone through ebay. But I want to you know how much I appreciate your business! Thank you so much!"
- S.S., Hacienda Heights CA USA